Política de envío

Shipping Policy

Last updated: August 2, 2026

At ModernMums, we aim to provide a smooth and reliable shopping experience for all of our customers.

We work with trusted suppliers and fulfilment partners to ensure your orders are processed and delivered as efficiently as possible. Because we operate as an online store, delivery times may vary depending on your location, product availability, and shipping provider.

Please review the shipping information below before placing your order.

Order Processing Times

Orders are typically processed and prepared for dispatch as quickly as possible.

Once your order has been processed and shipped, you will receive confirmation details where available.

Please note that processing times may vary during busy periods, promotions, holidays, or due to circumstances outside of our control.

United Kingdom Shipping

Standard Delivery

Delivery Time: 3–5 business days
Cost: £4.99

Free Standard Delivery

Available on orders of £50.00 or more
Delivery Time: 3–5 business days
Cost: Free

Express Delivery

Delivery Time: 1–2 business days
Cost: £6.99

European Union (EU) Shipping

Available to customers in European Union countries, including:

Austria, Belgium, Bulgaria, and other EU member states.

Standard International Delivery

Estimated Delivery Time: 3–5 business days
Cost: £14.99

International Shipping

Available to selected international destinations, including:

United Arab Emirates, Australia, Canada, and other supported countries.

Standard International Delivery

Estimated Delivery Time: 3–5 business days
Cost: £23.99

Rest of World Shipping

For countries outside of our standard shipping zones, delivery options may be available through international courier services, including:

DHL Express Worldwide

Express international delivery service.
Supports prepaid duties where available.
Delivery times are calculated at checkout based on destination.

FedEx International Connect Plus®

International tracked delivery service.
Delivery times are calculated at checkout based on destination.

Shipping availability and costs for these locations will be calculated during checkout.

Tracking Your Order

Where tracking is available, you will receive tracking information once your order has been dispatched.

Please allow some time for tracking information to update after your order has been shipped.

Customs, Duties & Import Charges

For international orders, customers may be responsible for any customs fees, import duties, taxes, or charges applied by the destination country unless otherwise stated.

ModernMums is not responsible for delays caused by customs processing.

Delivery Delays

While we work hard to ensure timely delivery, ModernMums cannot be held responsible for delays caused by: